Maxxum Group is seeking a Remote Customer Relations Manager to join our team. In this role, you will be responsible for building and maintaining strong relationships with our customers, ensuring their needs are met, and providing excellent service.
Act as the main point of contact for customers, addressing inquiries and resolving issues.
Proactively engage with customers to understand their needs and preferences.
Collaborate with internal teams to ensure customer satisfaction.
Identify opportunities for business growth through customer feedback.
Bachelor’s degree in Business, Marketing, or a related field.
Proven experience in customer relations or account management.
Exceptional interpersonal and communication skills.
Ability to work independently and as part of a remote team.
Please, send your CV email@example.com
15422 Detroit Ave, Lakewood, Ohio, 44107, United States